Carter & May main logo
  • Buying
  • Lettings
    • Property to Rent
    • Tenant Fees
    • Renting Process
    • Landlord Fees
  • Selling
    • Book a Valuation
    • The Selling Process
  • About Us
    • Our Awards
    • Meet Our Team
  • Local Areas
    • Estate Agents in Salisbury
    • Estate Agents in Amesbury
    • Estate Agents in the New Forest
    • Estate Agents in Ringwood
    • Estate Agents in Fordingbridge and Alderholt
    • Estate Agents in Durrington
    • Estate Agents in Wilton
  • News
  • Contact
01722 331993 Book a Valuation

Seven key causes of failed tenant reference checks and how to avoid them

Jul 04, 2023

Tenant referencing allows landlords and letting agencies to check that you are who you say, that you can afford the rent, and that you’ll look after your new home.

For tenants, renting from a landlord or via an agency that is diligent in carrying out referencing is a good thing – it gives you confidence that they’ll be professional and attentive in other respects too.

But tenant reference checks can be nerve-wracking, and there are several reasons why you could fail them. So, before putting in your application, brush up on some of the most common causes of failed tenant referencing – and how to avoid it.

1. Affordability

To pass an affordability check, your gross salary usually has to be at least 2.5 times your share of the rent. This is a common cause of a failed tenant reference check.

2. Adverse credit history

Adverse credit history, which might include County Court Judgements (CCJs) against you, stays on your record for up to six years, even if your current financial situation is good.

3. Lack of credit history

Missed payments or debt will negatively affect your credit score. Younger tenants or students may have a low credit score, not because of financial issues, but simply because they have not had any credit.

4. Poor references

Checks will involve getting references from previous landlords, to find out how you behaved as a tenant and whether you kept up with the rent payments. If former landlords don’t provide a good reference, you may fail.

5. No proof of address

If you can’t provide adequate proof of address through utility bills and bank statements, you may fail the referencing.

6. Gaps in employment

A gap in your employment record, other than paid holiday leave, may trigger alarm bells. If you are employed on a temporary basis or on a zero-hour contract, you may also fail the referencing.

7. Recent self-employment

If you have recently gone self-employed, you could fail tenant referencing checks, because you will not have been able to demonstrate your income over a 12-month period or more.

How to avoid failing tenant reference checks

Secure a guarantor

If you are at risk of failing the affordability checks, or your employment status could cause issues, you can appoint a guarantor. This is a person who, as long as they pass the same reference process, legally agrees to pay the rent if you cannot.

Be honest

Don’t wait for problems to arise – if you know of something that will appear on your record, such as adverse credit or employment gaps, being upfront about it from the outset will stand you in good stead.

Be organised

Get your paperwork together in advance: utility bills, bank statements, your passport and visa if necessary, and let your referees know to expect a call from the landlord or agency.

Decide who pays what

If you are renting with another person, it will be assumed that you will split the rent evenly – unless you say otherwise. So if one of you has a higher income and will pay more of the rent, tell the landlord or letting agency to avoid failing the affordability check unnecessarily.

PREV

Exploring stamp duty on buy-to-let properties: key considerations for landlords

NEXT

5 essential tips for a stress-free move

Get started with your free valuation

If you’re thinking of selling your property, we have the local knowledge, experience and technology to help, so get in touch to discuss your next move!

Book a Valuation
Carter & May small logo

Head Office

41 Castle Street
Salisbury
SP1 3SP

Information

  • Buying
  • Lettings
  • Selling
  • About Us
  • Local Areas
  • News
  • Contact

Contact us

  • Salisbury
  • E:info@cartermay.co.uk
  • T:01722 331993
  • Amesbury
  • E:info@cartermay.co.uk
  • T:01980 669751
  • New Forest
  • E:info@cartermay.co.uk
  • T:01425 541575

Follow us

  • Client Money Protect
  • Matterport logo
  • The Property Ombudsman logo
  • TSI logo
  • Privacy Policy
  • Cookies
  • Terms & Conditions
  • Contact
  • Complaints
  • Client Money Protection
  • © Carter & May 2025
  • Site by blue bee.